1. Home
  2. FAQ
Frequently Asked Questions

C44 FAQ — All Your Questions Answered
In One Place

From opening an account to making withdrawals — find straightforward answers to all your c44 questions here.

Account Deposit Withdraw Bonus Games Security
50+
FAQs
6
Category
24/7
Live Support
Bengali
Answers in Your Language
Categories

What would you like to know?

The c44 FAQ page covers all common questions organized into six main categories. Scroll down or jump directly to any section.

Account & Registration

Everything you need to know about opening, verifying, and managing your c44 account. A simple guide for new members.

Deposit Methods

Everything you need to know about depositing via bKash, Nagad, Rocket, and bank transfer — how it works, how long it takes, and the minimum amounts.

Withdrawals & Payments

How to withdraw after a win, how long it takes, whether any fees apply, and answers to all other withdrawal-related questions.

Bonuses & Promotions

Clear answers to common questions about welcome bonuses, daily cashback, free spins, and referral offers.

Games & Betting

Learn how to play slots, Live Casino, Sports Betting, and fishing games — including rules and RTP information.

Security & Support

Learn about account security, changing your password, setting up 2FA, and how to contact the c44 support team.

FAQs

C44 FAQ — Detailed Answers

The most frequently asked questions are organised by category. Find the one that applies to you.

Account Deposit Withdraw Bonus Games Security
Account & Registration

To create a c44 account, you'll need an active mobile number or email address, a strong password, and your full name. Registration takes just 2 minutes. Please note that you must be at least 18 years old to open an account.

No, c44's policy allows each person to hold only one account. Creating multiple accounts using the same mobile number, email, or device is strictly prohibited. Violating this rule may result in all associated accounts being suspended.

Account verification (KYC) is typically completed within 24 to 48 hours. Submitting a clear photo of your National ID or passport will speed up the process. If there are any issues, the c44 Support team will reach out to you directly.

Yes, you can update your mobile number or email by contacting the c44 Support team and completing identity verification. For security reasons, the change does not take effect immediately — it typically takes up to 24 hours.
Deposit Methods

c44 accepts deposits via bKash, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. Mobile banking methods are the fastest — your balance is usually updated within 5 minutes.

The minimum deposit on c44 is just BDT 200 — lower than most other platforms in Bangladesh, making it ideal for new players. There is no maximum deposit limit, though large amounts may require additional verification.

If your balance hasn't been updated within 15 minutes of a deposit, start by refreshing the page. If the issue persists, contact c44 support with your transaction ID and a screenshot. Most cases are resolved within 1 hour.

c44 does not charge any deposit fees. However, your payment provider (such as bKash or Nagad) may apply a service charge according to their own terms.
Withdrawals & Payments

Withdrawal requests are usually processed within 15 minutes to 24 hours. Mobile banking (bKash/Nagad) is the fastest option. Processing may take slightly longer on weekends.

The minimum withdrawal amount on c44 is BDT 500. Before withdrawing, make sure your account is fully verified (KYC complete) and that any bonus wagering requirements have been met.

The most common reasons for a rejected withdrawal are incomplete KYC verification, unmet bonus requirements, or incorrect account details. Contact c44 support to find out the reason, then resolve the issue and resubmit your request.
Bonuses & Promotions

New members receive a welcome bonus of up to 100% on their first deposit. The bonus is credited automatically once you make your first deposit after registering. Wagering requirements must be met before the bonus can be withdrawn.

A wagering requirement is the number of times you must bet your bonus amount before you can withdraw it. For example, a 5x wagering requirement on a BDT 1,000 bonus means you need to place a total of BDT 5,000 in bets. Once the requirement is met, any winnings from the bonus can be withdrawn.

To use the c44 referral program, share your unique referral link with friends. When a friend registers through your link and makes their first deposit, you'll receive a bonus credited directly to your account balance.

Free Spins are generally valid on specific slots games — the eligible games are listed in the bonus offer details. Any winnings from Free Spins are credited to your bonus balance and wagering requirements apply.
Games & Betting

The c44 game lobby features 500+ games, including slots, Live Casino (live baccarat, roulette, and blackjack), Sports Betting, fishing games, and virtual sports. New games are added every week.

Yes, c44's Live Casino section lets you play in real time with professionally trained dealers via HD video streaming — bringing the full casino experience to you at home. Bengali-speaking dealers are also available.

The c44 Sports Betting section lets you bet on cricket, football, tennis, badminton, basketball, and more. Live betting is available for major tournaments including the IPL, BPL, and Premier League.

No, c44's website works directly in your browser on both mobile and desktop. That said, downloading the c44 app is recommended for a better experience — it offers faster loading, push notifications, and biometric login.
Security & Support

c44 uses 256-bit SSL encryption to provide bank-level security. Your personal and transaction data is fully encrypted and is never shared with third parties.

You can enable 2FA from the "Security" section in your account settings. Activate it using an OTP sent to your mobile number or via the Google Authenticator app. This adds an extra layer of protection to your account.

The c44 support team is available 24 hours a day, 7 days a week. Live chat is the fastest way to get a response. You can also reach out by email or ticket — replies typically come within 2 hours.

If you suspect any unauthorised access, change your password immediately and notify c44 Support. The support team will temporarily lock your account to keep it secure. Once the investigation is complete, your identity will be verified and your account restored.
Detailed Guide

Everything You Need to Know About c44

C44 is one of Bangladesh's most popular online gaming platforms. Millions of Bangladeshi players log in every day to play their favorite games, claim bonuses, and withdraw their winnings. For new players, it's natural to have questions — how to get started, how safe your money is, how bonuses work, and where to turn if something goes wrong.

Registration & Getting Started

Registering on c44 is quick and easy. Enter your mobile number, set a strong password, and verify via OTP — your account is ready. Completing KYC verification before your first deposit will ensure withdrawals go smoothly later. Simply upload a clear photo of your National ID or passport.

Tips: Make sure you provide accurate information when registering. Incorrect details can cause issues during withdrawal and may result in a failed account verification.

Simple Rules for Deposits & Withdrawals

The most popular deposit methods on c44 are bKash and Nagad — funds are credited within minutes. The same applies to withdrawals: using the same method you deposited with makes the process smoother. c44 charges no transaction fees.

Before withdrawing, make sure your bonus wagering requirements have been met. Many new players run into issues by attempting a withdrawal without realizing this. You can check your current bonus progress in the c44 dashboard.

Stay Informed About Bonuses & Promotions

Bonus amounts and terms on c44 change regularly, so always check the promotions page. Alongside the welcome bonus, you can also take advantage of daily cashback, weekly reload bonuses, and special tournament offers. The referral program lets you earn extra rewards by inviting friends.

Game Selection Guide

With hundreds of games in the c44 lobby, it can be hard to know where to start. If you're playing for the first time, slots are a great entry point — they're simple and work well with a smaller budget. As you gain experience, Live Casino and Sports Betting are worth exploring.

If your question isn't answered on the c44 FAQ page, reach out via live chat. The c44 support team speaks Bengali and is always ready to help.

Responsible Gaming: Gaming is for entertainment only. Never play beyond your set budget. At c44, Responsible Gaming You'll find more information on the page.
Quick Answers
  • Sign Up — Takes Just 2 Minutes
  • Deposit — Within 5 minutes
  • Withdrawal — 15 minutes–24 hours
  • KYC Verification — 24–48 hours
  • Support — 24/7 Live Chat
Payment Methods
  • bKash
  • Nagad
  • Rocket
  • Upay
  • Bank Transfer
  • Cryptocurrency
Key Limits
  • Minimum Deposit: BDT 200
  • Minimum Withdrawal: BDT 500
  • Welcome Bonus: 100%
  • Minimum Age: 18+
  • Games: 500+
Useful Links
Get Started Now

No More Questions — Join c44 Now

Got all your questions answered? Don't wait — open a free c44 account now and claim your 100% welcome bonus.

Register for Free Log In
Register in 2 Minutes 100% Bonus SSL Secured 24/7 Support
বাংলা